1. Who We Are
Hilton & Green Landscaping is an unincorporated landscaping business operating in Norfolk and Suffolk. We provide landscaping, garden design, patios, driveways and related services to domestic customers.
Data controller: Hilton & Green Landscaping (unincorporated business).
For data-related queries, please use the contact form.
2. What Data We Collect
When you submit an enquiry through our contact form, we collect the following information:
- Your name
- Your phone number
- Your email address
- Your town and/or postcode
- Details of the service you are enquiring about
- Any additional information you include in your message
We do not collect payment information through this website.
3. How We Use Your Data
We use the information you provide solely to respond to your enquiry and, if you proceed, to manage the service we provide to you. We do not sell your data to third parties or use it for marketing purposes without your explicit consent.
4. Legal Basis for Processing
We process your personal data on the basis of legitimate interest in responding to your enquiry, and, where you become a customer, to fulfil our contract with you.
5. Analytics (Google Analytics 4)
We use Google Analytics 4 to understand how visitors use this website. Analytics data is anonymised and does not identify you personally. The GA4 tracking script only loads after you have accepted analytics cookies via the consent banner displayed on your first visit. If you decline, no analytics data is collected.
6. Data Retention
Enquiry data is retained for up to 12 months from the date of the enquiry. After that period, it is deleted unless we have an ongoing relationship that requires us to retain records for longer.
7. Your Rights Under UK GDPR
Under UK data protection law, you have the following rights:
- Access: you can ask us what personal data we hold about you.
- Rectification: you can ask us to correct inaccurate data.
- Erasure: you can ask us to delete your data in certain circumstances.
- Restriction: you can ask us to restrict how we use your data.
- Portability: you can ask us to provide your data in a portable format.
- Objection: you can object to us processing your data on the grounds of legitimate interest.
To exercise any of these rights, please use the contact form.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be published on this page.
Last updated: June 2026